Milwaukee County Office of the Sheriff, WI - The Visitor by ICSolutions

MILWAUKEE COUNTY OFFICE OF THE SHERIFF, WI

ATTENTION!

Milwaukee County Jail & the Community Reintegration Center

ICSolutions^®now offers scheduling for in-person (non-contact) visits through The Visitor™.

All visitors must register (at no cost) to participate in an in-person (non-contact) visitation session with an inmate at this facility.

Visitors can register for visitation at icsolutions.com.

ICSolutions' new tablet and upgraded video visitation system are now live.

Go to GettingOut.com to create an account and start visiting with your loved ones!

Milwaukee County Office of the Sheriff offers video visitation from tablets through GettingOut.com, which allows friends, family members, and professionals to schedule and conduct video visits at a time convenient for them and avoid wasting time waiting in long lines or traveling to the facility. These video visitations are conducted with the inmate never having to leave their housing unit, while the visitor can choose to visit offsite from anywhere. Face-to-face visits on visitation telephones through a glass partition are also available through The Visitor™.

See helpful links and information located below.

VISITATION

Visit from the jail

Face-to-face visits on visitation telephones through a glass partition are also available through The Visitor™.

Offsite Visitation

GettingOut.com

You must create an account and add funds to that account to continue to communicate via messaging.

To create an account, add funds, and schedule visits, please go to: GettingOut.com.

Follow these instructions to get started with GettingOut.com:

1. Create an account online at www.GettingOut.com/Create-Account.

2. Deposit funds using one of the following methods:

• Online at: www.GettingOut.com/Deposit-Funds.

• By phone: 1-866-516-0115.

• Mobile App on Android® or iOS®: GettingOut.

3. Connect via messages, photo sharing, or video visits.

HELPFUL LINKS

In-Person (non-contact) visitation via The Visitor™

⇒ ICSolutions website: To register, add funds, or schedule a visit, click here.

⇒ ICSolutions Customer Portal: To log in, create a new account, or view product availability, click here.

⇒ Registration and scheduling help: For instructions on registering for visitation and/or scheduling a visit, please click here.

Create a GettingOut account

⇒GettingOut website: GettingOut.com

⇒ GettingOut Instructions: For instructions on how to set up your GettingOut.com account visit, click here.

Downloads

⇒ The GettingOut app for Android™: To download the GettingOut app for Android^™ , please click here.

⇒ The GettingOut app for iOS™: To download the GettingOut app for iOS^™ via your iPhone^® or iPad^®, please click here.

HomeWAV - Refunds

For HomeWAV refunds, please see the following information or go to: HomeWAV - Refunds.

• All refund requests must be sent from the email of the registered

user, and are subject to a $7.50 processing fee.

• Refunds are at the discretion of HomeWAV. For all refund requests,

please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

• Please allow 3-5 business days for all refunds to be processed

and completed.

New Solution - GettingOut.com