Video Visitation can now be conducted using any iOS device.

You can download the "ICS Mobile" application

at no cost from the Apple App Store by searching "ICSolutions".


All visitors must register (at no cost) in order to participate in a video visitation session with an inmate at this facility. 

Visitors can register for visitation at


Laramie County Jail offers The Visitor™ video visitation system which allows friends, family members, and professionals the control to schedule and conduct video visits at a time convenient for them and avoid wasting time waiting in long lines or traveling to the facility. Video visitation replaces traditional face to face visits on visitation telephones through a glass partition with visitation through video kiosks and are conducted with the inmate never having to leave their housing unit while the visitor can choose to visit onsite at the facility or offsite from anywhere.

See helpful links and important information located below.


Please read all of the rules completely prior to moving forward.
Not knowing the rules will not be accepted as an excuse for not following them.  Disobeying any rule may result in you being banned from visiting detainees or criminal charges being pursued when applicable.

  • All visits are subject to monitoring and recording
  • For onsite visits, you may register online, but you will still need to see the visitation clerk and visits are on a first-come, first-serve basis.  You may show up during the visitation hours and days for the housing unit.
  • Visits will last 20 minutes
  • Please be advised if an inmate is in ANY program (at court, Inmate worker's duties, attorney visits, Bible studies, Court ordered programs, Medical call etc.), they are NOT eligible to receive the visit at that time. Please schedule your visits around the inmate's program schedule.
  • All visitors 17 years of age and older must register and possess a valid government-issued photo ID, such as a driver's license, State ID Card, Passport, or Military Issued ID.
  • Persons on parole or probation will not be allowed to visit any inmate.
  • No visits are allowed between an inmate and their victim or a witness to their crime.
  • The cost to visit from home is $7.50 for each 15-minute session.  If you need to add funds to your ICSolutions prepaid account, please log in to your account at or call 888-506-8407.
  • Visitors wishing to visit from home must download the required software and test their connection.  Please go to and click video visitation for instructions.
  • Visitors should log in and connect a few minutes before the scheduled visitation time.
  • The visit charge will be applied to your prepaid account as soon as your visit is scheduled.
  • If your visit is canceled by the facility, the $7.50 will be returned to your prepaid account.
  • Appropriate dress is required at all times.
    • Skintight/form-fitting clothes are not allowed.
    • Any clothing or other items displaying gang-related symbols, themes or colors are prohibited.
    • Any clothing containing vulgar or objectionable language or images are prohibited.
    • No pajamas allowed.
    • No hats are allowed.
    • No see-through clothing allowed.
    • No sunglasses.
    • No swimwear.
    • No tank tops are allowed.
    • No skirts or dresses that are above the knee in length.
    • Shorts must be worn at mid-thigh or below.
  • Visitors and inmates must remain seated at all times during the visitation session. 
  • Any inappropriate activity or disruptive behavior will result in termination of your session.
  • If it is determined the visitor is engaging in any dangerous behavior, such as operating a motor vehicle during the visitation session, the visit wil be terminated to ensure the safety of the visitor and the public. Visitation staff will determine if the behaviors may result in a safety hazard on a case by case basis. 
  • Visitors involved in the following will be placed on permanent visiting restrictions:
    • Visitors that create a disturbance or disruption of the visiting process.
    • Visitors under the influence of drugs or alcohol.
    • Visitors that refuse to show sufficient identification.
    • Visitors that act in an inappropriate manner during their visitation.
  • The visitation schedule may be canceled or altered on county appointed holidays or for safety/security reasons.
  • Staff can deny, change, or cancel a visit at any time at their discretion.
  • Bringing firearms, explosives, tools for escape, alcoholic beverages, narcotics, or any controlled substances into this facility is a crime and cause for arrest.
  • Visitors are not allowed to carry cameras, tape recorders, purses, bags, briefcases, wallets, cell phones, or any electronic device into the visitation area.
  • Internet connectivity issues during offsite visits will not be refunded.
  • Each visitation session will show a timer to display elapsed time.
  • After your visit has ended your connection will be terminated. 

Visit from the jail

Video visitation is conducted using the video terminals located in the facility’s visitation center.


 Offsite Visitation - Visit from personal Windows computer, Android or iOS device

Visitors wishing to participate in OFFSITE  visitation are required to download and test the visitation application from their Windows computer, Android or

iOS device (iPhone or iPad) before they will be able to schedule a visitation.

For OFFSITE visitation, the visitor can choose to visit from a computer or alternatively from any android device by downloading The Visitor™ android app, 

ICS MOBILE from the Google Play store or any iOS device by downloading the iOS app, ICS MOBILE from the Apple Store by searching ICSolutions. 

OFFSITE visitation is fee-based and costs $7.50 for a 15-minute visit. Internet connectivity issues during offsite visits will not be refunded.



                            ⇒ ICSolutions website:  To register, add funds, schedule a visit, or connect an offsite visit from your computer, click here.

                            ⇒ ICSolutions Customer Portal: To log in, create a new account, or view product availability, click here.

                             Offsite computer application:  To download the computer application to conduct offsite visits, please click here.  

                             Android device application:  To download the Android app, please click here.

                            ⇒ iOS device application:  To download the iOS app from the Apple Store via your iPhone or iPad, please click here.

                            ⇒ Registration and scheduling help:  For instructions on how to register for visitation and/or schedule a visit, please click here.

                            ⇒ Offsite visitation help:  For instructions on how to set up your Windows computer for an offsite visit click here.

                            ⇒ Visiting Schedule:  To view the onsite and offsite visitation schedule and facility rules, please visit Laramie County Visitation.