Milwaukee County Jail & the Community Reintegration Center


ICSolutions' new tablet and upgraded video visitation system are now live.

Go to to create an account and start visiting with your loved ones!


HomeWAV - Refunds


For HomeWAV refunds, please see the following information or go to: HomeWAV - Refunds. 


All refund requests must be sent from the email of the registered

user, and are subject to a $7.50 processing fee.


• Refunds are at the discretion of HomeWAV. For all refund requests,

please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..


• Please allow 3-5 business days for all refunds to be processed

and completed.


New Solution -


You must create an account and add funds to that account to continue to communicate via messaging.


To create an account, add funds, and schedule visits, please go to:


Follow these instructions to get started with


1. Create an account online at


2. Deposit funds using one of the following methods:


• Online at:

• By phone: 1-866-516-0115.

• Mobile App on Android® or iOS®: GettingOut.


3. Connect via messages, photo sharing, or video visits.