Video Visitation can now be conducted using any iOS™ device.

You can download the "ICS Mobile" application

at no cost from the Apple App Store™ by searching "ICSolutions".


All visitors must register (at no cost) in order to participate in a video visitation session with an inmate at this facility. 

Visitors can register for visitation at


Jefferson County Prison offers The Visitor™ video visitation system which allows friends, family members, and professionals the control to schedule and conduct video visits at a time convenient for them and avoid wasting time waiting in long lines or traveling to the facility. Video visitation replaces traditional face-to-face visits on visitation telephones through a glass partition with visitation through computer and smartphone applications and is conducted with the inmate never having to leave their housing unit while the visitor can choose to visit offsite from anywhere.   

See helpful links and information located below.


 Offsite Visitation - Visit from a personal Windows® computer, Android™ device, or iOS™ device

Visitors wishing to participate in OFFSITE  visitation are required to download and test the visitation application from their Windows® computer, Android™ or

iOS™ device (iPhone® or iPad®) before they will be able to schedule a visitation.

For OFFSITE visitation, the visitor can choose to visit from a computer or alternatively from any android device by downloading The Visitor™ Android™ app, 

ICS MOBILE from the Google Play™ store or any iOS™ device by downloading the iOS™ app, ICS MOBILE from the Apple Store™ by searching ICSolutions. 

OFFSITE visitation is fee-based and the cost will vary by facility. Internet connectivity issues during offsite visits will not be refunded.



                            ⇒ ICSolutions website:  To register, add funds, schedule a visit, or connect an offsite visit from your computer, click here.

                            ⇒ ICSolutions Customer Portal: To log in, create a new account, or view product availability, click here.

                             Offsite computer application:  To download the computer application to conduct offsite visits, please click here.  

                             Android™ device application:  To download the Android™ app, please click here.

                            ⇒ iOS™ device application:  To download the iOS™ app from the Apple Store™ via your iPhone® or iPad®, please click here.

                            ⇒ Registration and scheduling help:  For instructions on how to register for visitation and/or schedule a visit, please click here.

                            ⇒ Offsite visitation help:  For instructions on how to set up your Windows® computer for an offsite visit click here.