STARK COUNTY JAIL, OH
ATTENTION!
Video Visitation can now be conducted using any iOS device.
You can download the "ICS Mobile" application
at no cost from the Apple App Store by searching "ICSolutions".
All visitors must register (at no cost) in order to participate in a video visitation session with an inmate at this facility.
Visitors can register for visitation at icsolutions.com.
Stark County Jail offers The Visitor™ video visitation system which allows friends, family members, and professionals the control to schedule and conduct video visits at a time convenient for them and avoid wasting time waiting in long lines or traveling to the facility. Video visitation replaces traditional face to face visits on visitation telephones through a glass partition with visitation through video kiosks and are conducted with the inmate never having to leave their housing unit while the visitor can choose to visit onsite at the facility or offsite from anywhere.
See helpful links and important information located below.
VISITATION
Please read all of the rules completely prior to moving forward.
Not knowing the rules will not be accepted as an excuse for not following them. Disobeying any rule may result in you being banned from visiting detainees or criminal charges being pursued when applicable.
- All visits are subject to monitoring and recording.
- All visits must be scheduled 24 hours prior to the appointment or up to 1 week in advance.
- Offsite visits from computer, Android, or iOS device will last 25 minutes.
- The cost of an offsite visit from computer, Android, or iOS device is $15.00 for each 25-minute session.
- Visitors wishing to visit from home must download the required software and test their connection prior to scheduling a visit.
- To schedule an offsite visit from home you will need to have $15.00 in your ICSolutions prepaid account.
- The visit charge will be applied to your prepaid account at the time your visit is scheduled.
- Offsite visitors should log in and connect a few minutes before the scheduled visitation time.
- No pictures or video recording will be allowed during any visitation.
- All visitors 18 years of age and older must register and possess a valid government-issued photo ID, such as a driver's license, State ID Card, Passport, or Military ID.
- All visitors 18 years of age and older must hold up their valid government-issued photo ID toward the monitor at the time a visit begins in order for the visit to begin.
- Visitors under the age of 18 must be listed as an additional visitor and accompanied and supervised by an authorized adult visitor.
- PROPER ATTIRE: clothing must cover all private/sensitive body areas.
- Visitors and inmates must remain seated at all times during the visitation session.
- Any inappropriate activity or disruptive behavior will result in termination of your session.
- Persons on parole or probation will not be allowed to visit any inmate.
- No visits are allowed between an inmate and their victim or witness to their crime.
- Please be advised if an inmate is in ANY program (at court, Inmate workers' duties, attorney visits, Bible studies, Court ordered programs, Medical call etc.), they are NOT eligible to receive the visit at that time. Please schedule your visits around the inmate's program schedule.
- Inmates are not limited to the number of offsite visits they can have per week.
- Visitors are not limited to the number of offsite visits they can have per week; however, they can only have an offsite visit with the same inmate 1 time per day.
- You will not be allowed to visit under the influence of alcohol/drugs.
- Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
- The visitation schedule may be canceled or altered on county appointed holidays or for safety/security reasons.
- Staff can disconnect, deny, change, or cancel a visit at any time.
- Internet connectivity issues during offsite visits will not be refunded.
- Each visitation session will show a timer to display elapsed time.
- After your visit has ended your connection will be terminated.
Visit from the jail
Video visitation is conducted using the video terminals located in the facility’s visitation center.
Offsite Visitation - Visit from personal Windows computer, Android or iOS device
Visitors wishing to participate in OFFSITE visitation are required to download and test the visitation application from their Windows computer, Android or
iOS device (iPhone or iPad) before they will be able to schedule a visitation.
For OFFSITE visitation, the visitor can choose to visit from a computer or alternatively from any android device by downloading The Visitor™ android app,
ICS MOBILE from the Google Play store or any iOS device by downloading the iOS app, ICS MOBILE from the Apple Store by searching ICSolutions.
OFFSITE visitation is fee-based and the cost will vary by facility. Internet connectivity issues during offsite visits will not be refunded.
HELPFUL LINKS
⇒ ICSolutions website: To register, add funds, schedule a visit, or connect an offsite visit from your computer, click here.
⇒ ICSolutions Customer Portal: To log in, create a new account, or view product availability, click here.
⇒ Offsite computer application: To download the computer application to conduct offsite visits, please click here.
⇒ Android device application: To download the Android app, please click here.
⇒ iOS device application: To download the iOS app from the Apple Store via your iPhone or iPad, please click here.
⇒ Registration and scheduling help: For instructions on how to register for visitation and/or schedule a visit, please click here.
⇒ Offsite visitation help: For instructions on how to set up your Windows computer for an offsite visit click here.
⇒ Visiting Schedule: To view the onsite and offsite visitation schedule and facility rules, please visit Stark County Visitation.